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Amazon Global Store Tips

100% from Amazon overseas sites Over millions of selections from amazon overseas sites. Covering top international brands of Apparel, Shoes, Sports, Baby, Toy, Beauty, Personal Health Care, Kitchen, Electronics, Wireless, etc.

Attractive price for high quality products Attractive and synchronized prices for high quality products from Amazon overseas sites.

Prime benefit Prime user can enjoy unlimited FREE shipping on millions of Global Store items with any Global Store order over RMB 200 (price only)

Easy to pay import tax Collect estimated duties during the checkout process, refund for any overpayment and no demand for any shortage in payment of duties during customs clearance.

Fast International shipping Ship from Amazon overseas sites directly, delivery in approximately 6-8 working days. Amazon's leading logistic services enable safe, fast and trackable delivery.

Localized customer services A dedicated Amazon Global Store customer service hotline and a well-trained local customer service team can address your questions in a professional way.

Important Notice

1. Community and Services
Amazon Global Store items are listed on this website by Amazon’s websites outside of China and will be shipped and sold to you from abroad. The laws, regulations, standards, specifications and practice of the countries/regions of such those Amazon websites apply to these products. Therefore, products in the Amazon Global Store may differ from products sold in China in the following aspects:
• Size: please refer to shoes size chart, unit conversion chart. Note, if the brand has its own size chart, please refer to that chart.
• Voltage and plug and socket: Electronic products may not conform to destination country/region voltage, plug and other electrical standards, hence requiring use of an adapter or converter. See voltage warning message.
• Beauty products shelf life: Beauty products’ production data / shelf life might not be the same as the products purchased domestically, please refer to beauty products notice.
• Manufacturer warranty may not cover China. Please contact manufacturer to obtain more information.
• Product labels, manuals and instructions may not be translated into Chinese, and the stated ingredients, representations, product description, reference value and recommended value may not conform to Chinese standards and practice.
• Products might not be used for the designed purposes due to other differences in the demography, operating environment or consumption practice of the destination country/region.

2. Customs Clearance
• According to China Customs requirements, you will need to submit the ID information of the consignee for customs clearance when you place your Amazon Global Store order.
• Amazon will not ask for your credit card / debit card information. If anyone asks for such information, please be vigilant and do not hesitate to contact Amazon Customer Service or call the police.

3. Fulfilment services
• the estimated delivery time is only for your reference. The actual delivery date is subject to change due to Customs clearance or weather reasons. You can check your order status in “My order”. Any question, please contact Amazon Customer Service.
• Amazon Global Store commodities meet Customs clearance policy, and support delivery to mainland China (regions of Hong Kong, Macau and Taiwan are excluded). But some remote areas require longer delivery time or limited delivery service in terms of commodity scope. If you have successfully placed the order but the commodity cannot be delivered, we will notify you in a timely way.
• Amazon Global Store commodities cannot be delivered in the night time or in a pre-booked way or self pick-up.

4. Other: The commodities sold by Amazon Global Store are for personal use only. Any purchasing needs to abide by the self-use principle and ensure the purchased units are within reasonable amount. The products are not for any commercial purpose, and do not resell the products.